Study of Practices of Effective Community College Workforce Programs
Study of the practices of community college workforce programs that are effective in enabling students to complete postsecondary credentials.
The Heldrich Center worked with the Community College Research Center at Teachers College, Columbia University on a study of the practices of community college workforce programs that are effective in enabling students to complete postsecondary credentials. The study examined program-level practices in career and technical programs in two-year public colleges in Washington State that help students complete a credential quickly and efficiently. These program-level practices include the following: prescribed programs of study with clear requirements and few confusing choices, programs that are aligned with transfer and labor market opportunities, high-quality information on programs and program requirements, and active advisement of students to help students make decisions and access college resources when needed. The study examined a set of high- and low-performing programs (in terms of completion rates) to determine the extent to which these practices are associated with program performance. The study included a review of college and telephone interviews with key college staff, including deans, department chairs, faculty, and counselors.