Laurie Harrington has been appointed Executive Director of the Heldrich Center.

Blog post provides a glimpse at the ways in which New Jersey libraries are attempting to fill the gaps in access to technology and broadband services.

New blog post discusses the importance of making virtual tools accessible for people with disabilities.

Meet Renee Williams and learn about her work at the Heldrich Center

As workforce agencies plan their return to in-person services, the workforce system needs to consider not only the quality and content of its services, but also how to continue on the virtual journey that began abruptly in March 2020 when the COVID-19 pandemic hit the United States. Backtracking to in-person-only services will waste what has been learned during the pandemic and agencies will lose out on valuable opportunities to serve more people and provide more effective services.

New Medium blog post examines mobile engagement and provides suggestions for how the public workforce system can use this strategy to connect with customers.