New research brief examines the challenges, triumphs, and lessons learned from local workforce development professionals during the pandemic.
Research Products by Research Area
Virtual Workforce Services
Suddenly Virtual
Suddenly Virtual is a series of products highlighting the challenges facing the public workforce system during the COVID-19 pandemic and how frontline staff are stepping up to solve those challenges.
Building Communities of Care in Workforce Development Programs
New brief examines the vital role that public libraries play for all members of a community, including job seekers.
Strategically Virtual
Outlines how the public workforce system can use technology and community partnerships to expand services, address job seeker mental and emotional well-being, and ensure that a broader range of the public is able to access supports.
Lessons from Public Libraries & Strategically Virtual Services
Discusses the role of public libraries in assisting job seekers.
Effective Job Search Support in the Time of COVID
Offers and outlines a new model for job search assistance.
Strategically Virtual: Lessons Learned from the New Jersey Career Network Job Seeker Community
New research brief examines lessons learned from a virtual job seeker community.
Strategically Virtual: Voices from the Field – Workforce Responses to COVID-19
Presents findings from survey and roundtable discussions with workforce development professionals, as well as recommendations for the public workforce system.
Strategically Virtual: Implementing Job Search Services in a Virtual Environment
New brief examines strategies for the workforce system to provide virtual support for job seekers.
A Review of New Jersey Public Libraries’ Virtual Services
Examines how public libraries have pivoted to virtual services, with a focus on the resources available to support the unemployed and their physical, social, emotional, and job search needs.
Using Text-based Courses to Provide Remote Workforce Services
Examines text-based courses, which are designed to teach course materials in a simple and accessible manner.
Suddenly Virtual: A Review of Workforce Area Websites in Connecticut, New Jersey, New York, and Pennsylvania
Reviews how workforce areas in four states are making information available online during the pandemic.
Suddenly Virtual: Workforce Services, Eight Weeks Later
Reports on how workforce areas are responding to the need to provide virtual services during the pandemic and their plans for reopening physical offices.
Suddenly Virtual: Accessibility in a Virtual Environment
Provides resources to address the needs of people with disabilities as they access virtual services.
Suddenly Virtual: How Texting Can Enhance Public Workforce Service Delivery
Highlights texting services that workforce staff can use during the COVID-19 crisis, as well as best practices.
Virtual Services Toolkit: The Basics
Provides information on tools to assist service providers in communicating with clients, as well as communicating with one another.
Suddenly Virtual: A Practical Guide for Frontline Service Providers During the COVID-19 Pandemic
Examines how workforce professionals are responding to the COVID pandemic.
Suddenly Virtual: Delivering Workforce Services in the COVID-19 Environment
Reports findings from a survey of frontline staff and managers in the public workforce system and three virtual roundtables.
Frontline Workforce Staff and Job Seekers Need Essential Technology Tools Now More than Ever
Reviews challenges and recommendations for assisting individuals affected by the COVID-19 crisis.