9-1-1

Improving the Efficiency of New Jersey’s 9-1-1 System

heldrich_robb — Tue, 27 Apr 2021 17:09:37 +0000

Improving the Efficiency of New Jersey’s 9-1-1 System

Topic

9-1-1

911

9-1-1 Consolidation

heldrich_robb Tue, 04/27/2021 - 17:09

Published Date

January 1, 2005

Status

Completed

Funded By

State of New Jersey Office of Management and Budget

Work Category

Projects

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Excerpt

In this project, the State of New Jersey Office of Management and Budget commissioned the Heldrich Center to build on the findings of a 1999 Rutgers University study by exploring ways to improve the efficiency of New Jersey’s 9-1-1 system while maximizing the use of available funding. The central goal of this study was to determine whether a consolidation of Public Safety Answering Points and Public Safety Dispatch Points could reduce costs while maintaining and/or improving the level of service.

Products:

Profile of the New Jersey E9-1-1 System

Reorganizing 9-1-1 Operations: Consolidation in Other States

Saving Lives, Increasing Value: Consolidating New Jersey’s 9-1-1 Emergency Services

Site Visit Results and Implications for Consolidation

Tagline

Study to explore ways to improve the efficiency of New Jersey’s 9-1-1 system.

Site Visit Results and Implications for Consolidation

admin — Thu, 22 Oct 2020 15:14:54 +0000

Site Visit Results and Implications for Consolidation

Topic

Workforce Policy & Practice

admin Thu, 10/22/2020 - 15:14

Published Date

December 11, 2006

Type

Research Publications & Reports

Work Category

Research Products

Attachments

Site_Visits_E9-1-1.pdf (660.11 KB)

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Excerpt

Provides information from site visits for a study about consolidating 9-1-1 services in New Jersey. Examines the current landscape of local operations, funding, staffing, equipment, and technology; identifies issues associated with consolidation; and presents recommendations for promoting consolidation in New Jersey.

Tagline

Provides information from site visits for New Jersey 9-1-1 consolidation study.

Saving Lives, Increasing Value: Consolidating New Jersey’s 9-1-1 Emergency Services

admin — Thu, 22 Oct 2020 15:14:49 +0000

Saving Lives, Increasing Value: Consolidating New Jersey’s 9-1-1 Emergency Services

Topic

Workforce Policy & Practice

admin Thu, 10/22/2020 - 15:14

Published Date

December 11, 2006

Type

Research Publications & Reports

Work Category

Research Products

Attachments

Saving_Lives_Increasing_Value.pdf (1.38 MB)

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Excerpt

Examines the opportunities for consolidating New Jersey’s local 9-1-1 emergency communication services and finds that a majority of all the 9-1-1 call centers operating in New Jersey are likely to be inefficient and are candidates for consolidation.

Tagline

Examines the opportunities for consolidating New Jersey’s local 9-1-1 emergency communication services.

Profile of the New Jersey E9-1-1 System

admin — Thu, 22 Oct 2020 15:14:26 +0000

Profile of the New Jersey E9-1-1 System

Topic

Workforce Policy & Practice

admin Thu, 10/22/2020 - 15:14

Published Date

December 11, 2006

Type

Research Publications & Reports

Work Category

Research Products

Attachments

New_Jersey_State_Profile_E9_1_1.pdf (3.01 MB)

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Excerpt

Provides an overview of the entire E9-1-1 consolidation study; describes the system’s evolution, key relationships, and the current method of delivering E9-1-1 services in New Jersey; and analyzes and compares Public Safety Answering Points based on three criteria.

Tagline

Overview of the entire 9-1-1 consolidation study.